Frequently asked questions

Browse the equipment range, add the items you need to your basket, then proceed to our secure checkout. You can buy several products in one order and pay for everything together.

Payments are processed securely by Stripe. You can pay by major debit and credit cards, and supported digital wallets such as Apple Pay and Google Pay where available. Your card details are handled entirely by Stripe and never stored on our site.

Yes. All payments run through Stripe over an encrypted connection. Vanguard Roofing Services never sees or stores your full card number.

We deliver across the United Kingdom. Delivery times depend on the product and your location; estimated timescales are shown or confirmed during the order process. If you need something quickly, contact us before ordering and we will do our best to help.

Delivery is calculated at checkout based on the items in your basket and your delivery address, so you always see the cost before you pay.

Yes. As an online retailer we honour your statutory rights, including the 14-day right to cancel most online orders under the UK Consumer Contracts Regulations. See our Refund Policy for full details and exclusions.

Absolutely. We supply roofing contractors, construction and maintenance companies, builders and facilities teams, as well as DIY customers. For larger or recurring orders, get in touch and we will help.

Our range is selected for durability, safety and performance for both professional and DIY use. Always check that a product’s specification and load rating suit your intended task, and follow the manufacturer’s instructions and relevant safety guidance.

Yes. A payment receipt is issued automatically after checkout. If you need a specific VAT invoice for your records, contact us with your order details and we will arrange it.

Email info@vanguardroofing.services or call +44 7828 795364 and our team will be happy to assist.